City Plumbing Reviews

The invoice matched my order exactly, which was a relief. I’m always checking for weird extras, random charges, or little mistakes because that stuff gets annoying fast, and I really hate having to chase people up about it. But this one was clear, correct, and easy to sort for payment. No mix-ups, no back and forth, no hassle. Would use City Plumbing again

I popped into the bathroom showroom to get a rough idea of what we could do for a new suite. The staff were really friendly and didn’t pressure me at all, which I appreciated. They talked me through a few different options and gave me a general idea of the prices. I’d say the only slight downside was that some of the displays felt a bit limited, but overall it was a good visit

I’ve been using City Plumbing for bits and pieces on jobs lately and the trade discount does actually help. Prices are usually fair, not always the cheapest for every single thing, but overall it’s decent value. Ordering is easy enough too, so yeah, I’d say it’s worth using if you’re in the trade

The return was sorted out really quickly with no hassle at all. Straightforward, which I really appreciated.

I had a question about some parts and wanted to make sure I wasn’t ordering the wrong thing. The customer service team got back to me quickly and helped clear it up without any hassle. Really easy to deal with and made me feel a lot more confident before buying.

I ordered online and picked it up quickly with no fuss. I always notice when a process has a clear flow, and this one was simple from start to finish. Nothing got held up, no random surprises, just an easy click and collect experience.

I ordered a few bits for the bathroom and the tracking was really good. The updates was coming through when it left and again when the driver was nearby. It turned up in the time slot they gave me, no hassle at all. I’d use them again

The part arrived damaged and I felt a bit trapped, like I was going to be stuck chasing it up for ages. But they sent a replacement really quickly with no hassle at all, so it ended up being much easier than I expected.

I was in a good mood when this arrived, and it kept that going. The quality feels solid, and I haven’t had any issues with it so far. Overall, I’m happy with it.

One of my items was missing from the order, and it’s taken way longer than I expected to get anywhere with it. I kept thinking it would be a quick fix, like one email and done, but no, it’s just dragged on. I’m still waiting for it to actually be sorted, which is frustrating because I just wanted what I ordered in the first place

I popped into my local City Plumbing branch and the lads were great — really helpful from the start. I wasn’t totally sure which part I needed, felt a bit clueless, to be honest, but they figured it out quickly and didn’t make me feel silly about it. Straightforward service, no messing around, and I’d definitely use them again.

Had a missing part when my order showed up, which was a bit annoying at first, but their customer service was greaaat. They got back to me faster than I expected, kept me updated the whole time, and the replacement arrived the next day. No hassle, no chasing, just sorted. Can’t really ask for more.

They had everything I needed in stock, so it was a quick and easy trip.

The staff were fine, no real complaints there, but bloody hell I was waiting ages to get served. It wasn’t the worst experience ever, just a proper pain when you’re in a rush. Bit of a mess, honestly.

I ordered a few plumbing bits, I think it was last week sometime, or maybe the week before, and everything arrived just as I’d picked it. No wrong sizes, nothing missing, which was a relief. Delivery wasn’t lightning fast, but it was perfectly fine. I’ve given 4 stars because the updates could’ve been a bit clearer, but the order itself was spot on, so I can’t really complain.

I ordered a few bits from City Plumbing and was actually pleasantly surprised by how smooth it all was. The updates were really clear, with emails letting me know when everything was ready, and the staff explained what was going on in a simple, straightforward way. No chasing around or confusion, which made the whole experience really easy.

I popped into City Plumbing on a bit of a whim because I was halfway through a small bathroom job and suddenly realised I wasn’t 100% sure which parts I needed.
The guy at the counter was instantly helpful and actually knew what he was talking about, not just looking up random codes on a screen. He talked me through a couple of valve options and explained why one would suit the job better, which probably stopped me grabbing the wrong thing in a panic.
Really straightforward, no fuss, and I walked out feeling like I’d made the right choice. Definitely glad I went in, and I’d use them again

I’ve used City Plumbing a few times now the prices are a bit all over the place. Some items seem fair, then you check around and suddenly realise you could’ve got other bits cheaper somewhere else, which is a bit annoying. Delivery has been fine though, no drama there. Actually, to be fair, they’re handy when you need something quickly, so I can’t really complain too much. I’d use them again, but I’d definitely compare prices first.

I don’t know, the whole design advice part kind of rubbed me the wrong way. It felt rushed, and I walked away feeling like it wasn’t really helpful at all. I can’t point to one exact thing, but overall it just seemed disappointing

The site said it was in stock and, shocking absolutely no one except me at this point, it actually was. Ordered without any drama, which was refreshing. Easy enough.